Are you passionate about driving product innovation and delivering outstanding solutions to users? Do you thrive on creating exceptional customer experiences? We are seeking a talented Product Manager to join our dynamic team. In this role, you will specialize in guiding the development and enhancement of digital products, websites, and applications in the procurement domain for both B2B and B2C customers. Your primary responsibilities will include collaborating with cross-functional teams to define and refine high-quality product strategies. If you're someone who excels at turning ideas into successful products that meet user needs, this could be the ideal position for you. Join us and play a pivotal role in our product's journey!
This is a full-time position reporting to the VP of Product, and you can be located anywhere in the US.
Raiven, headquartered in Irvine, CA, is a pioneering company that has developed cutting-edge cloud-based procurement technology to empower businesses in making informed and swift purchasing decisions. Our innovative purchasing program and technology have revolutionized the shopping and procurement process for Electrical and HVAC contractors. Here's how:
Leveraging Collective Buying Power: We aggregate the purchasing needs of building owners and contractors, harnessing this collective buying power to secure pre-negotiated discounts from industry-leading suppliers, resulting in substantial savings ranging from 7% to 25% on parts, materials, and essential business items.
Digital Marketplace Convenience: We offer a state-of-the-art digital marketplace where our valued clients can effortlessly and swiftly make all their purchases from our network of trusted suppliers, ensuring a seamless and efficient procurement experience.
Electrification Store: Our Electrification Store is a purpose-built contractor and consumer store catering to electrification product needs.
At Raiven, we are deeply committed to fostering a collaborative, inclusive environment that values authenticity and promotes a strong sense of belonging. Our goal is to ensure that every member of our team feels valued, connected, and empowered to unleash their full potential and make significant contributions. We offer a competitive compensation package, including Medical, Dental, Vision, 401(K), stock options, generous vacation allowances, and flexible working hours. Your salary will be commensurate with your level of experience. Join us at Raiven Inc. as a Catalog Manager and be part of our mission to revolutionize procurement for Electrical and HVAC contractors. We look forward to welcoming you to our dynamic team as we drive innovation and savings for our valued clients.
WHAT YOU WILL DO
- Supports the development of, and executes digital experience strategies that drive user engagement, retention, and conversion
- Set and take ownership of the vision for an electrification portal that serve as user-friendly entry points for our services and resources, This portal facilitates self-service onboarding, empowers users to shop, acquire knowledge from a community, and participate in selling through a white-label solution
- Evangelize the vision constantly so all stakeholders are aligned, have context and understand where we are going
- Integrate usability studies, research, and market analysis into product requirements to enhance user satisfaction
- Own the product roadmap and backlog. Make tough strategic and tactical prioritization decisions while helping the company think long-term. Build trust with stakeholders by maintaining an understandable, accurate roadmap
- Collaborates with all areas of the customers, digital and other key stakeholders to develop and launch new features and experiences
- Manages product backlog through market research, requirements building and close collaboration with our technology partners
- Works closely with design leads to build a user first mindset when it comes to experience
- Create creative, simple, and highly usable solutions for how products interact in response to human behavior
- Conduct research and analyze insights to make recommendations and decisions on how to enhance product features
- Advocate for the user and deeply understand their needs
- Report the status of work clearly to stakeholders and provide visibility to designs.
- Education: Bachelor’s degree in Engineering, Product Management, or related fields
- Experience: A minimum of 5+ years of experience as a product manager within a technology environment, with a track record of successfully delivering complex products, preferably e-commerce products in both B2B and B2C applications.
- Tools: Proficient in Roadmunk, Azure DevOps, and other development management tools.
- Skills and Attributes:
- Self-motivated and team-oriented individual with a passion for making a positive impact.
- Experience in managing dependencies and earning the trust and agreement of stakeholders to deliver successful products.
- Background in collaborating with software engineering and development teams
- Exceptional organizational skills, meticulous attention to detail, critical thinking, and the ability to manage multiple priorities.
- Problem-Solving Skills: Strong problem-solving skills and adaptability to evolving business objectives, requirements, and feedback.
- Deadline-Driven: Capability to work under deadlines and manage multiple tasks simultaneously.
- Customer-Focused: Empathy for users and a passion for creating great user experiences.
- Additional experience preferred, but not required
- Strong understanding of online community dynamics, user behavior, and community development along with ecommerce best practices.