Raiven is a leading cloud-based procurement platform that helps businesses source and procure smarter and more efficiently as well as save money through our purchasing program that delivers significant discounts from industry-leading suppliers.

 

Our powerful and easy-to-use platform is used by hundreds of contractors, facility managers and building owners to save time and money by streamlining the process of procuring supplies and independent contractors.

Raiven was launched as a spin-off from Qmerit, the national leader in EV charging station installations. Raiven’s cloud platform is used to manage all Qmerit contractors in North America as well as provides these contractors with substantial discounts on parts, equipment, and business essentials purchases.

 

To provide you with significant discounts on supplies, Raiven created an exclusive partnership with Avendra®, a leader in purchasing programs and supply chain management, to deliver pre-negotiated discounts on maintenance, repair and operations (MRO) products and business essentials based on the aggregated spend of our clients.

 

To streamline your purchasing process, we developed our cloud-based procurement platform to provide fast and easy access these deep discounts and the Raiven browser extension to find available products at the lowest price whenever you are shopping online.

 

When you use independent contractors to service your customers or products, your brand reputation is at risk every day. If mistakes are made, you are blamed. Raiven’s cloud platform enables you to manage, measure, and motivate your contractors to excel while gaining visibility into their service quality. Raiven’s patent-pending algorithms allocate the best resource at the best value for every service request.

 

At the heart of the platform is our Quality Contribution Index (QCI™) that is used to measure the performance of your suppliers and independent contractors. The QCI is a continuously calculated score based on past performance, callback rates, procedural compliance and more. Similar to a FICO® score, QCI scores are visible to all key stakeholders, creating a powerful motivation framework that incentivizes desired behavior and provides real-time performance feedback. The QCI algorithm has been vetted and validated by the quant group at Mercer (MMC), the world’s largest human capital consulting firm.

 

 

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